Refund policy

We accept returns within 14 days of purchase and exchanges within 30 days, provided items are unused, in original condition, and in original packaging with proof of purchase.

Non-Returnable Items

Opened ink cartridges, pen refills, bottled ink, perishable goods, dated products, and gift cards cannot be returned.

Sale Items

Items discounted 25% or more are final sale and cannot be refunded or exchanged.

Refunds

Once your return is received and inspected, we'll notify you by email. Approved refunds are processed to your original payment method within a few business days.

Exchanges

To request an exchange, email scribble@laywines.com before sending your item to:

Laywine's 25 Bellair Street Toronto ON M5R 3L3 Canada

Return Shipping

Return shipping costs are the customer's responsibility. For items valued over $75, we recommend a trackable service as we cannot guarantee receipt otherwise.

Questions

Get in touch at scribble@laywines.com — we're happy to help.